Shipping Information

SHIPPING INFORMATION

How Many Days For An Item To Reach Me?
4-7 and 10-14 working days for West and East Malaysia respectively.

Can I Check My Shipment After My Order?
Yes. After we ship out your order, you will receive a notification on e-mail you can track your shipment with a tracking number and a tracking website from our shipping company.

Is Shipping Free Within Malaysia, Including Sabah And Sarawak?
Yes

What About Other Countries Outside Of Malaysia?
For now we only ship within Malaysia.

How Will You Notify Me If There Is A Problem With My Order?
All order communication is done via email, so it’s important that your email address is accurate and current.

How About If Your Delivery Man Deliver On The Time When Are Out?
Our delivery man will put a Tag on your Gate, when you come back you can call to our delivery man, they will come again on your time.

I Haven’t Received My Item. Who Should I Contact?
All orders are processed Monday through Friday but are not processed or shipped on weekends or holidays. Don’t forget to allow 1-2 business days for order processing, too! If you still think your order is missing in action, send us an email or contact us with our Enquiry Form.

What I Should Do If I Receive My Item On Broken?
Please check when you receive the item. If found that is broken, please take a photo and e-mail to : [email protected] , We will guide you.